FAQs on your order
Do you ship to P.O. Boxes?
What are the shipping fees?
For all orders under US$79 shipping fees are US$9.99. We offer FREE shipping on orders over US$79 (taxes excluded). If you place an order in another currency, the shipping fees will be converted at the daily rate. For more information, visit our shipping policy.
How long will it take to get my package?
Delivery time depends on each unique order and on each destination. If you live in a remote place, delivery time can take up a few days longer. Please allow 1-2 additional business days for your order to be fulfilled and shipped. Please note that these are not guaranteed delivery times. For more information, visit our shipping policy.
How will I know when my order has been shipped?
We will email you an order confirmation as soon as it is tendered to our carrier. If your shipping is traceable, tracking information should follow within a few hours.
Can I pay for faster delivery?
At this time, the only shipping options available are those shown on the site after you update your cart. However, if you need your order delivered by a specific date, please email us beforehand to ensure we meet your deadline.
Why isn't my tracking number working?
We send you a shipping notification email right when your order is shipped, but it can take up to 24 hours for your tracking number to start showing the progress of your order. Please check back later to see your order moving, or get in touch with us for more details.
Which carriers do you use?
If you are based in the United States, your order will be shipped by UPS or USPS. Orders made in Canada will be shipped by Canada Post. If your order is placed anywhere outside North America, it will be shipped by Canada Post, Royal Airmail, UPS, DHL or Yodel depending on your location as well as stock availability.
Where do you ship from?
Depending on our stock levels and your location, your order could be shipped from Montreal (Canada), Champlain (New York, USA) or Galashiels (United Kingdom).
What should I do if my order hasn't been delivered yet?
If your order has been sent with a tracking service, you’ll be able to follow your order via the tracking number included in your shipping notification email. Your tracking number will be able to provide up to date information on the status of your order.
If your estimated delivery date has passed and you haven’t received your order, please create a customer service ticket here.
Can I come to buy your products directly in your Montreal office?
Dear Montrealers, our office in Montreal is not a store, but only an administrative and storage place. Thereby, you cannot buy our products there. The purchase of our products is exclusively online. However, if you are not comfortable ordering online, you can always visit our multiple distributors; contact us through here and we will provide you with retailers names in your area.
ORDERS & RETURNS
How can I edit my order?
If you need to edit a processing order (change the shipping address, the product(s), etc.), please create a support ticket as soon as possible and we'll do what we can to help you out. Please note that an order cannot be changed after it has shipped. Please carefully review your order before completing your purchase.
Can I cancel my order after I've placed it?
If you wish to cancel your order, please create a support ticket as soon as possible. If your order has not been shipped, we can cancel it and provide a full refund for the value of your order. However, if your order has been shipped, we are not able to cancel it but you can still return the products (the shipping costs will be at your expense). We provide a full refund for the value of the product(s) returned (excluding shipping costs).
How long are your products guaranteed? (MANUFACTURER WARRANTY)
All our products are guaranteed for 6 months from the delivery date.
I don't want the product I bought anymore. Can I exchange it or get a refund? How can i return it?
As long as the item you purchased is in its original condition, unopened and unused, we are happy to help you exchange it for something else. However, you must return it within 30 days from the delivery date. After that, we will not be able to process your request. You will also be responsible for any return shipping fees. Simply get in touch with us by creating a support ticket to arrange the exchange or return, and make sure to wait for our confirmation before sending any products back. Refunds are issued in the form of the original payment. We provide a full refund for the value of the product(s) returned (excluding shipping costs).
Remember to ask for proof of postage and/or a tracking number for your return as the parcel remains your responsibility until it arrives with us so if your parcel goes missing in the mail, you'll have proof you've sent it.
My product was faulty when it arrived!
We are happy to exchange an item for free if it was broken or defective upon arrival. To find the best solution for you, send us your order details and a picture by creating a support ticket.
I broke my product while using it, what can I do?
If the item breaks during use, we are generally unable to replace it for free or to refund it. However, we encourage you to contact us - we will do our best to help you.
I'm missing an item from my order, what do I do?
We are happy to send you an item/piece for free if it was missing from your product upon its arrival.To find the best solution for you, send us your order details and a picture to the support ticket.
How can I pay for my order?
We accept both credit cards (Visa, Mastercard and Amex only) and PayPal as payment methods for online orders. Phone orders are credit card only, make sure to have your info ready when you call!
Can I pay in a currency other than US dollars (USD)?
Our website, molecule-r.com, is set in USD (American dollars). This means that the prices of our products are set in US dollars and we receive payments in this currency. By placing an order on our website, you will automatically be charged in USD.
However, we offer you the possibility to obtain price estimates in other currencies: Canadian Dollars (CAD), British Pounds (GBP), and Euros (EUR). You can change the display currency by clicking in the drop-down list (currency selector) at the top right of the screen.
Will my parcel be charged customs and import charges?
As customs policies and import duties vary widely from country to country, unfortunately we can't tell you if you’ll be charged and what the cost would be. We have no control over these charges.
What are your hours of operation?
We’re open Monday through Friday, from 9 a.m. to 5p.m. EST.
Who should I contact if I have any questions?
If you couldn't find the answer you're looking for on this website, you can always contact us at email@example.com
FAQs on Mortier Pilon
What is fermentation exactly?
There are a few different kinds of fermentation, but Mortier Pilon recipes generally feature lacto-fermentation (think kimchi, sauerkraut, dill pickles, and yogurt), which is a process that turns the natural sugars found in food into a special type of acid that is rich in healthy probiotics. This type of fermentation uses salt and an anaerobic environment to kill off any harmful bacteria, as well as acid to help preserve the food. Interestingly, the types of bacteria that can be harmful to us are very vulnerable to salt, while healthy bacteria, like the type found in greek yogurt, thrive in a salty environment. You might be surprised to learn that Mortier Pilon’s recipes rarely include an acid for preservation -that’s because the lacto-fermentation process actually creates acid from natural sugars found in food!
Which vegetables can be fermented?
Almost every vegetable can be fermented.
Why do I have to keep my ingredients immersed under the brine?
When fermenting vegetables, a rule of thumb is to keep all ingredients submerged under brine. Use your ceramic weight to keep them below the level of the liquid. To prepare the brine, dissolve 60 ml (4 tablespoons) of salt in 4 cups (one liter) of hot water. Let cool before pouring the brine into your fermentation jar.
This brine is especially important because it keeps your ingredients in an oxygen-free environment during the fermentation period. Reducing the exposure to oxygen decreases the risk of mold formation.
How full does my crock need to be?
It is important to leave 1 inch of headspace at the top of the crock, between your preparation and the rim of the jar. This allows the mix to gain volume and for gas to be released. Not leaving enough headspace may cause the mix to overflow and leak.
Should you experience leakage, you can open the crock and remove the excess brine and food with the help of a sterilized instrument. Then, simply close the lid and let the fermentation process continue.
You can also choose to leave the crock partially filled, while always placing the Mortier Pilon ceramic weight on top of the preparation. However, too big of a headspace is not desirable since contact between air and the ingredients encourages the formation of bad bacteria. This is why we recommend leaving no more and no less than 1 inch of headspace.
Why do I need to add water to the channel around the lid when using my fermentation jar?
This water ring serves as a barrier to prevent any dust or other from coming into contact with fermented foods. But, this step is not necessarily obligatory for a successful fermentation.
How long do I have to let my ingredients ferment?
The fermentation process may last several days up to weeks. This time depends on your ingredients and the recipe you are making. For an accurate estimate of the fermentation time, please refer to the instruction & recipes booklet included with your Mortier Pilon jar, our Youtube channel or contact us.
How to store my fermented food?
Fermented food does not have to be stored in the refrigerator. In fact, fermentation was actually born as a food preservation method in the absence of refrigeration! A cool place is all that is required when storing your fermented goods. This could be a basement, a cellar, or a cold pantry. Cold storage will slow down the fermentation process, though your food will still continue to ferment but at a much slower rate than at room temperature.
What is the difference between your fermentation jar and your kombucha jar? Can I use a fermentation jar to make kombucha or vice versa?
The main difference between these two jars lies in the fact that the Kombucha jar has a faucet, which makes it much more convenient to serve the liquid once ready. Another difference is the fermentation system. Our fermentation jar has an air filtration system that uses water while our Kombucha jar has an air filtration system without water.
Although it may be less convenient than using our Kombucha jar, you can totally use your fermentation jar to make a batch of Kombucha. You simply need to use a clean cloth (which will act as an air filter) to cover the jar. It is indeed better to remove all the white part at the top of the jar. However, making fermented foods in the Kombucha jar would be disadvised by the fact that the air will have to escape while preventing it from re-entering or an exchange of air.
I tried to make your lacofermented garlic recipe but the cloves of my garlic became blue-green, is this dangerous?
This blue or green color can be caused by iron, tin or aluminum in the water that reacts to garlic pigments, or by soil minerals that become more prominent during fermentation. This effect is linked to the same phenomenon that gives garlic its unique smell and taste.
The presence of color does not affect the taste of the garlic and isn’t dangerous (unless you see other signs of tampering).
What is kombucha?
Kombucha is a fermented black tea drink. It is achieved through the combination of tea and sugar solution and a symbiotic culture of bacteria and yeast (also called SCOBY). Slightly alcoholic and effervescent, this drink became popular thanks to its health benefits, especially its high concentration of vitamins, most of all, B vitamins.
During a fermentation process lasting several weeks, the SCOBY turns the sugar and tea components into a naturally carbonated drink with a slightly tart flavor.
During a second fermentation, many Kombucha lovers often add aromas such as ginger, lemon, fruit juice or herbs to give this drink a unique taste.
What ingredients do I need to make my kombucha?
A Mortier Pilon brewing jar, filtered water, organic black (oolong or green tea), sugar (white), a SCOBY (abbreviation for Symbiotic Culture Of Bacteria and Yeasts), white vinegar and, if you feel like it, some fruit, juice and / or spices to personalize your drink!
How can I make my own kombucha?
Here are some basic steps to start the brewing of your Kombucha:
- Clean your Mortier Pilon Kombucha jar to avoid any risk of contaminating the SCOBY. Wash it in warm water with vinegar. Let it drain on a clean, dry cloth. Avoid any contact of the laundry with the inside of the container.
Warning: Be sure to pour only liquids at room temperature into your Mortier Pilon Kombucha jar. DO NOT use boiling or very hot water. DO NOT put in the dishwasher.
- Acclimate your SCOBY to its new environment: Heat 1 L (4 cups) of filtered water. Add three bags of organic tea (preferably black or oolong). Add ½ cup (125 mL) white sugar (avoid brown sugar and honey). Let cool (your SCOBY does not support heat!). Pour the sweetened tea at room temperature into your Mortier Pilon jar. Add 125 ml (½ cup) distilled white vinegar. Place your SCOBY in the jar taking care to include all the juice in the bag and let it sit for two to three days.
- FIRST FERMENTATION: To brew your first large amount of Kombucha, add the following to your initial preparation: Heat 4 L (16 cups) of filtered water and add 8 bags of organic tea. Add 1 cup (250 mL) white sugar. Let cool. Pour the sweetened tea at room temperature into your Mortier Pilon jar. Let sit for a week, then taste. To obtain a less sweet drink, let it ferment for a few more days or up to two more weeks.
- SECOND FERMENTATION AND ADDING FLAVORS: During this second fermentation, the Kombucha will become more effervescent and you can incorporate new flavors. In order to do so: Transfer the Kombucha into one or more Mortier Pilon swing-top bottles. Add approximately 7.5 ml (½ tbsp) of sugar per bottle. Add fruit, juice, fresh herbs or spices. (Optional). Close the bottle well. Let stand for four to five days. The longer this last stage lasts, the more sparkling will be your Kombucha. Filter, then enjoy!
Can I use my SCOBY several times?
Once the SCOBY is acclimated to its environment, it can continue to grow healthy, and especially to get a Kombucha as nutritious as good to taste! So you can use your SCOBY for several loads of Kombucha; this is called continuous brewing. Just make sure you never completely empty your jar; this way you will maintain an optimal growth environment for your SCOBY. After transferring about two-thirds of the contents of your jar into your swing-top bottles, use the rest of your non-effervescent Kombucha as a growing base for your next brew. You will only have to repeat the first fermentation cycle explained above with a new sweet tea. Your SCOBY will continue to grow thanks to the sugar supply, and you will enjoy a new batch of Kombucha every two weeks!
Do your SCOBYs contain gluten, dairy products and/or animal ingredients?
No, our SCOBYs do not contain gluten, dairy products and animal ingredients.
How can I tell if my SCOBY is healthy?
If you have followed the brewing instructions (especially mentioned above), if you have prepared a sweet tea blend and added about half a cup of white vinegar OR if you are brewing continuously using a previous load of Kombucha, it is very unlikely that mold will appear and / or that your Kombucha load will go bad.
However, once the Kombucha fermentation begins, your SCOBY will most likely change its appearance. They tend to have bumps, holes, spread out, etc. In short, they can sometimes look surprising. It's quite normal, a healthy and active SCOBY is not necessarily a beautiful SCOBY.
A moldy or dead SCOBY would be quite distinctive: it would be white (or colored, it depends), blurry and dry. The mold may appear as spots or completely cover the SCOBY. And a dead SCOBY would be black.
How long should I ferment my kombucha?
In general, the longer the Kombucha ferments, the more the sweet taste of Kombucha disappears to become more tangy and sparkling.
In this sense, the Kombucha must at least ferment for 7 days, but (depending on your tastes and preferences in terms of acidity), fermentation can last up to 30 days. The length of the fermentation period may, however, vary depending on the temperature of your environment: if you can, position your bottles in a place where the temperature is equal to or even greater than 20-22 degrees. Indeed, if the Kombucha does not tolerate too high heat, it also does not tolerate freshness.
My SCOBY has arrived but I am not yet ready to start brewing my kombucha. How can I store it before using it?
You can place your SCOBY in a clean, airtight container (either a glass jar or a clean plastic bag). To keep it healthy, pour a little tea and sugar mixture (3 bags of organic tea for about 125 ml of filtered water) or some Kombucha residue (bought or prepared previously) so that it submerges the SCOBY. You'll still be able to add nutrients to it later, all he needs is enough food to survive. You can put your SCOBY in the refrigerator to prevent it from deteriorating. The low temperature will stop the fermentation process, so that the growth of your SCOBY will be suspended. Just avoid leaving your SCOBY in the fridge for more than a few months.
I would like to clean my kombucha jar, is it possible to remove the white part to facilitate cleaning?
Yes of course! To remove the white part at the bottom of the jar, simply unscrew the tap.
Warning: Be sure to pour only liquids at room temperature into your Mortier Pilon fermentation jar. DO NOT use boiling or very hot water. DO NOT put in the dishwasher.
The lid of my kombucha jar does not screw on, it just "sits" on top of the jar. Is this normal?
In fact, the jar does not have a screwing or sealing system, because the gas produced by the SCOBY must escape from the jar. That's why we built it that way. Therefore, the lid is simply "put" on the jar.
What is the difference between a produce bag and a snack bag?
Our Zero Waste produce bags have been designed to make traditional grocery shopping trips easier. You can place fruits, vegetables, herbs, nuts and many other dry foods inside. These bags have two distinctive faces, one colored with a polka dot pattern and one transparent, allowing your grocery store clerks to easily see the food you want to buy.
Our snack bags are designed to store and transport small quantities of food, snacks as their name suggests. Their material, similar to that used for reusable diapers, allows them to be waterproof.
These two types of bags were created to replace small or large plastic bags, plastic lunch boxes and other types of single-use containers.
How can I maintain my Mortier Pilon produce bags and snack bags? What is their life span?
- Produce bags: Wash on cold cycle or by hand. Let air-dry. Do not put in the dishwasher or in the dryer.
- Snack bags: Wash with cold water with eco-friendly mild soap. Let air-dry. Do not put in the dishwasher or in the dryer.
If the bags are well and regularly maintained, their life span can be indefinite. These bags do not tolerate ingredients that are too hot and cannot be put in the microwave or oven. They are not made for cooking food, but only for storage.
How can I maintain my Mortier Pilon bamboo straws? What is their life span?
Our straws are made of bamboo, a particularly interesting renewable resource because it grows very fast and requires little energy. They are actually made from cut bamboo wood that have been dried. Our straws replace single-use plastic straws, they are reusable and washable. Each of our straw sets contains a cleaning brush. This brush will help you clean your straws with ease, just add a little water and soap and you're done! These straws are not suitable for the dishwasher. For more longevity, avoid soaking your straw in any liquid.
If they are well and regularly maintained, the Mortier Pilon bamboo straws can last up to almost six months. They are then biodegradable and compostable.
What are your straws not identical?
As mentioned before, our straws are made from natural materials, bamboo wood. Even though their size is uniform because they were cut mechanically, we cannot, however, ensure a uniform width for each of our straws because obviously we do not control the size of the bamboo rods.
What are your beeswax food wraps for?
Our Zero Waste food wraps have been designed to replace all types of single-use food wraps (such as aluminum, for example). They can also replace and avoid the use of closed plastic containers. They are of course washable and reusable. Before using them, scrunch the films in your hands to facilitate their adhesion on your dishes and containers.
How can I maintain my Mortier Pilon beeswax wraps? What is their life span?
Our food wraps are washed by hand, in cold water with a mild detergent and preferably ecological. Do not put them in the dishwasher, in the microwave and in the oven. Avoid using them with raw meats and for long-term freezing. If they are well and regularly maintained, these food wraps can last almost a year. They are then biodegradable and compostable.
BLEND'UP NUT MILK
Are the ingredients of the Blend'Up certified organic?
All ingredients in our Blend'Up are complaint with Canadian organic standards, USDA organic standards and European organic standards.
Do your Blend'Ups contains gluten, dairy products or artificial flavours?
Our Blend'Up do not contain gluten, dairy products (they are plant milks!), food additives and artificial flavors. They are naturally delicious!
How long can I store my Blend'Up?
Unopened, Blend'Up can be kept for several years, more than 2 years. Once opened, they can be kept for about 3 months.
What do I need to make my own vegetable milk blend with my Blend'Up?
1 Blend’Up, 1L of water and a blender!
How can I clean my reusable glass bottles?
All four of our cleanest soap glass bottles should be washed by hand with liquid soap and a sponge and dried in the open air. We do not recommend the use of harsh chemicals or scrubbing pads. Remove the silicone sleeve to wash the bottles. Do not use hot or boiling water. Do not put in the dishwasher.
What should I do in case of eye contact or ingestion?
The liquid inside pods and the concentrated powder are harmful if swallowed, put in mouth or in eyes. In case of contact with eyes, rinse immediately with water for at least 15 minutes and seek medical attention. If swallowed, drink plenty of water, do not induce vomiting and call your local poison control center.
Should vinegar come into contact with the eyes, flush with water for 10 to 15 minutes. Avoid mixing vinegar with bleach or it will create toxic chlorine gas, which can be deadly.
How to start using Mortier Pilon hand soap and dish soap?
Getting a healthy and effective dish soap and hand soap has never been easier!
To start using your dish soap, measure 7.5 ml (1.5 tsp) of grapefruit concentrated powder and put it in the glass bottle provided. Fill the bottle with lukewarm tap water, let the concentrate dissolve and your dish soap is ready!
To start using your hand soap, put an orange water-soluble pod in the glass bottle, fill the bottle with lukewarm tap water and let the capsule dissolve. Your soap is now ready!
Do not use water that is too hot or boiling. Please note that concentrated soap and water-soluble capsules may take a few minutes to completely dissolve.
How long can hand soap capsules and dish soap concentrates last?
Each hand soap pod and dish soap concentrates have been designed for approximately one month of use. However, this obviously depends on the number of people who will use them, and the frequency of use
How long can I keep the pods and powdered concentrate before using them?
Soap pods and powdered concentrate are not perishable. Both types of soaps can be stored for a long time as long as they are protected from heat and humidity, the only disadvantage is that they may dry out slightly and take longer to dissolve. It is recommended to leave them in their original packaging for better preservation.
Are your soaps safe for children and/or animals?
Please note that it is still highly recommended not to leave soaps or other household products within reach of children and pets.
Mortier Pilon’s hand soap pods have a bright color which can be particularly attractive for some children and animals. Aware of this effect, we have created water-soluble capsules with a thin, very bitter-tasting cover. Their taste is so nauseating that your children and pets will certainly not dare to taste them!
Are there any surfaces or materials with which it is not recommended to use the dish soap?
There are no specific contraindications regarding the use of dish soap on certain surfaces and materials. However, it is recommended to test the surface to be cleaned to ensure its tolerance to the product. Similarly, for efficiency reasons, it is preferable not to use soap to clean fabrics and window panes.
Are Mortier Pilon soaps biodegradable?
Yes! The ingredients and the film used for the pods are fully biodegradable! The film is made of Polyvinyl Alcohol (PVA), which is a water soluble biodegradable film.
Are the soaps antibacterial?
No, our soaps are not antibacterial by choice, as to avoid health risks and the use of harsh chemical products. We recommend this read from the FDA regarding the lack of efficiency of antibacterial hand washes.
How to start using Mortier Pilon's All Purpose Cleaner and Reusable Cleaning Wipes?
Just add water, vinegar and provided essential oil into the reusable glass bottle and there you have eco-friendly house cleaners!
To start using your all purpose cleaning spray:
Mix 1⁄2 cup white vinegar, 1 cup water and 3 drops essential oil.Spray on any hard surface and wipe (no rinsing required).
To start using your reusable wipes:
Mix 3 tbsp white vinegar, 1⁄3 cup water and 2 drops essential oil into glass bottle.Let wipes soak and use to clean any hard surface.
In both cases, do not use water that is too hot or boiling.
Why use white vinegar as an all purpose cleaner?
Cleaning Properties: Vinegar’s acidity is what makes it such a good cleaner. Due to a pH of 2.0 and the acetic acid content, vinegar is an inhospitable environment for many microorganisms, so it is the perfect cleaner for your home! It can dissolve away soap scum, brines left by hard water, and glue left behind by stickers. Vinegar is great for giving windows and mirrors, no-wax floors, and wood paneling or cabinets an extra-clean shine.
Eco-Friendly & Safe for kids and pets: Because vinegar is edible and all-natural, it is easily biodegradable and environmentally friendly.
There really isn't a better household cleaner than vinegar!
Can I use vinegar to clean all surfaces?
Vinegar can be virtually used anywhere in the home from cleaning wood floors to windows to wastebaskets, but it is not recommended for use on natural stones such as marble or granite since the acid content can scratch the surface. We recommend doing some research and using judgment before using on luxurious items.
What is the best way to wash your reusable wipes?
The wipes are made of microfiber. We recommend washing them in the washing machine in cold water, on normal or gentle cycle, with soft detergent. Feel free to use a stain remover as needed. To dry, throw it in the dryer on low or hang to dry. Microfiber textile dries very fast and doesn't need heat.
We definitely recommend washing the cloths in the same laundry loads as similar products, for example rags and towels.
Can the wipes stay in the liquid? And how frequently do I need to change the liquid in the reusable wipes bottle?
The cloths can stay in the liquid, just like throwable wipes. We recommend using all the wipes, washing them as you go, before refilling the bottle with new liquid and putting your clean wipes back into the bottle. There should be enough liquid for all 12 wipes.
TEA IT YOURSELF
Where do your teas come from?
Our teas and ingredients come from all over the world: China (for our sencha green tea, white peony tea, Keemun tea, etc.), United States (lemon rind, burdock root, etc.), India (ginger root, Assam tea), etc.), and Bulgaria, Ecuador etc.
Are all your teas certified organic?
We strive to select the best teas and ingredients for you, focusing only on organic and natural selections.
All teas, herbal teas, infusions and Tea It Yourself ingredients are complaint with Canadian organic standards, USDA organic standards and European organic standards. So you can be sure that you are drinking 100% organic tea.
Do your teas contain gluten? And traces of dairy products?
All Tea It Yourself kits are gluten-free except for those containing chocolate - Chai Latte and Choco Mint. However, we cannot guarantee that certain ingredients have not been in contact with gluten or that there are traces of it.
In the same way, TIY kits contain no trace of dairy products except the two kits with chocolate mentioned above.
Do your teas contain added sugar?
All Tea It Yourself teas and ingredients do not contain added sugars. They also do not contain preservatives, artificial flavors, additives, and genetically modified organisms. Our teas are pure and healthy for you and for the environment!
Do your teas contain caffeine?
All our kits except our No Stress kit contain caffeine because caffeine is naturally present in tea plants (Camellia sinensis).
For how long and how can I keep my Tea It Yourself kits?
Each of our teas and ingredients is individually wrapped in an airtight tube and will stay fresh until 18 months after opening the tube. The teas must always be kept in a dark, cool and dry place, and tightly closed to preserve their freshness. In general, tea does not really expire, it just loses its flavor over time.
How to create the perfect tea blend?
The duration as well as the brewing temperature depends on each type of tea and ingredients. Here are our infusion temperature recommendations according to the tea chosen:
Black teas (assam tea, keemun, ceylon tea, and lapsang souchong) ...... 96ºC / 205ºF
Pu'erh teas ................................................................................................................... 96ºC / 205ºF
Herbal teas (such as chamomile, lemon balm, mint tea, and more!) ........ 90ºC / 194ºF
Green teas (such as Japanese sencha) ............................................................... 80ºC / 176ºF
White teas (Bai mu dan and others) ..................................................................... 80ºC / 176ºF
In addition to the temperature, we recommend, if possible, to use filtered water or spring water to prepare your infusions. Tap water sometimes gives off a slightly chlorinated odor that may influence the scent of your tea. If you do not have a kettle or thermometer, bring your water to a boil in a clean pan.
Let your boiling water rest for about 6 minutes before using. After 6 minutes of rest, you should have water at plus or minus 80 degrees Celsius, ideal for brewing green tea. For a black tea, let your water rest for 4 to 5 minutes.
You will find specific instructions on the product sheet of each kit as well as in the booklets supplied with each of our kits.
What is a Gaiwan and how can I use it?
The Gaiwan (literally "lid and bowl") is a traditional Chinese tea cup made of three parts: a lid, a bowl and a saucer. It became particularly popular during the Ming Dynasty when leaf teas became more popular. Now, Gaiwan is often the preferred container for tea lovers for its ability to raise the aromas and flavors of scented teas.
Here are some recommendations for using your Gaiwan appropriately:
Before brewing your tea, heat your Gaiwan with a little hot water to avoid sudden changes in temperature. Then measure each of your ingredients according to the desired recipe. If not, be sure not to put more than a teaspoon of your custom mix into your Gaiwan. Infuse your tea while controlling the temperature of your water in order to have the best possible infusion. There are many programmable kettles that allow you to get exactly the temperature you want. Change the temperature of your water according to the variety of tea used. The brewing time varies depending on the recipe or tea blend used. However, be sure to lengthen the rest time between the first and second infusions to always get a consistent flavor and rich aromas. Serve the tea! Hold the edge of the Gaiwan Bowl with your thumb and middle finger and use your index finger to hold the lid to create a small opening through which to pour the tea. Make sure you do not let tea leaves from your Gaiwan escape. Infuse again: add hot water to your Gaiwan to brew your tea two or three times.
Here are some indications as to the number of infusions that can be made according to the types of tea:
Black teas - 1 to 2 times.
Pu'erh Tea - Up to 5 or 6 times, depending on the variety.
Herbal teas - There are so many different varieties of herbal teas that you can not suggest a specific number of infusions. On the other hand, herbal teas with strong spices, such as ginger, can be infused several times. Light herbal teas, such as those with chamomile, lemon balm or lavender, can not be infused repeatedly.
Green teas - 2 times.
White teas - 1 to 2 times.
* The Gaiwan is only included in the following kits: No Stress, Wake Up and Detox.
Where can I find your recipes?
Each of our kits includes a complete and detailed instruction booklet with various easy-to-make recipes. You can also find multiple recipes on our eBook, our social media and our YouTube channel. But… Have fun! Explore the different flavors of your tea set! Nothing prevents you to slightly modify the recipes suggested to adapt them to your taste. Dare to adventure and create your own mix! Let your creativity guide you and develop a preparation ritual that suits you! Good tasting!